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Simple Transaction Fees

As a PayGenius merchant, you do not require to create a merchant account with your bank. We take care of it for you.

Clients with high transaction volume can benefit from discounted rates. Enquire with a consultant to see what we can offer you.

You would like to integrate the payment gateway but you do not have the technical skills. Our developers offer integration services for a customised solution. Contact us to receive a quote.

Are there any registration or set-up costs?

There are no registration or setup costs. PayGenius only charges a marginal percentage commission on payments processed.

Are there any fixed costs, monthly fees or minimum period commitment?

There are no fixed costs, no monthly fees and no minimum period commitment. Merchants only pay according to the volume of transactions processed via PayGenius.

How long does it takes to receive the funds?

You will receive your funds within 2 working days.

Do merchants pay fees on failed transactions ?


Do you process refunds ?

Yes. Simply contact our support team and we will process the refund for you. The refund will reflect on the customer’s bank statement within 2 to 5 working days.

Do I need an SSL certificate for my website ?

If you integrate the payment gateway within your website, you will need to purchase an SSL certificate. We will advise you on different options. If you use our hosted payment page, no need for an SSL certificate, we secure the page for you.

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